Privacy Policy

At Chapin Adventures, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us.

1. Information We Collect

We may collect the following information when you contact us or use our services:

Name
Email address
Phone number / WhatsApp contact
Travel details (such as dates, number of people, tour preferences)
Any additional information you choose to share with us

2. How We Use Your Information

We use your information to:

Respond to your inquiries
Provide tour information and quotations
Organize and manage your booking
Communicate with you before, during, and after your tour

3. Sharing of Information

We do not sell or rent your personal data.
We may share your information only when necessary with trusted partners involved in delivering our services (e.g. local guides), and only to the extent required.

4. Data Storage and Protection

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.
Your data is only stored as long as necessary to fulfill the purposes outlined above.

5. Cookies

Our website may use cookies to improve your browsing experience.
You can choose to disable cookies through your browser settings.

6. Third-Party Services

We may use third-party platforms such as:

WhatsApp
Instagram
Website hosting services

These platforms may process your data according to their own privacy policies.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw your consent at any time

To do so, please contact us using the details below.

8. Contact

If you have any questions about this Privacy Policy or your data, please contact us:

Chapin Adventures
Email: info@chapinadventure.com
Phone / WhatsApp: +502 3005 4419

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

10. Online Bookings and Payments

When you make a booking through our website, we may collect additional information such as booking details and payment-related data.

Payments are processed through secure third-party providers. We do not store or have direct access to your full payment details.

Your information is used solely to process your booking, provide the requested services, and communicate relevant updates.

(Last updated: 11.04.2026)